What the HDB Directory of Renovation Contractors Actually Is
The HDB Directory of Renovation Contractors (DRC) serves as the official registry of every renovation firm authorised to carry out works in HDB flats. This directory contains thousands of listings, each with the company’s Unique Entity Number (UEN), directory reference, company name, address, postal code, email, and contact number.
Contractors listed in the HDB Directory of Renovation Contractors have attended the mandatory “Renovation for Public Housing” training course. They understand HDB’s renovation guidelines and procedures, which helps ensure that renovation works do not damage the building structure or compromise the flat’s structural integrity.
The directory is not a recommendation or endorsement. HDB explicitly states that listing in the HDB Directory of Renovation Contractors is a licence status, not an HDB endorsement of the firm’s quality or workmanship. The engagement remains a private contract between the flat owner and the contractor.
How To Check the HDB Directory of Renovation Contractors
Homeowners can search the HDB Directory of Renovation Contractors through the HDB InfoWEB e-Service. The online portal allows searches by company name or UEN. Only the official HDB InfoWEB provides the current, accurate listing of registered renovation contractors.
For window-specific works, the HDB Directory of Renovation Contractors includes a separate category for BCA Approved Window Contractors. These contractors hold additional certification from the Building and Construction Authority specifically for window installation and replacement works.
Mobile access is also available through Mobile@HDB, allowing homeowners to verify a contractor’s registration status using a smartphone. This verification step should occur before signing any contract or making any payment.
What the Directory Does Not Tell You
The HDB Directory of Renovation Contractors provides company names and contact details. It does not provide reviews, pricing information, or quality ratings. Homeowners must conduct additional research beyond the directory check. This includes requesting quotations, checking past project portfolios, and seeking references from previous clients.
Dispute resolution falls outside the directory’s scope. Pricing disagreements, schedule delays, or quality issues must be resolved between the homeowner and contractor. Homeowners can seek assistance through CASE, the Singapore Mediation Centre, or the Small Claims Tribunal if private resolution fails.
FixFirst: Verified in the HDB Directory of Renovation Contractors
FixFirst holds both HDB registration and BCA approval for window works. We are in the HDB Directory of Renovation Contractors under the appropriate categories for renovation and window installation services. FixFirst maintains active registration and complies with all HDB renovation guidelines. Talk to us over Whatsapp today.
